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Interactive Safety Solutions at Nua Healthcare Services
Interactive Safety Solutions at Nua Healthcare Services
Client Profile
Nua Healthcare is one of Ireland’s leading Care Providers. They provide Residential, Supported Living, Day and Community Outreach Services to both Children and Adults with a range of complex support requirements. Nua Healthcare is proud to offer high standards of service and care.
Nua Healthcare is one of Ireland’s leading Care Providers. They provide Residential, Supported Living, Day and Community Outreach Services to both Children and Adults with a range of complex support requirements. Nua Healthcare is proud to offer high standards of service and care.
The Challenge
Nua Healthcare Services wanted a fresh approach to improving safety standards and managing risk within their large healthcare group.
The senior leadership team wanted to take a proactive approach to safety management, one that connected their staff with best practice safety and quality standards in a visual way. They knew that to achieve this, they needed to partner with the right company that could support their vision through practical and meaningful tools and systems.
Nua Healthcare Services wanted a fresh approach to improving safety standards and managing risk within their large healthcare group.
The senior leadership team wanted to take a proactive approach to safety management, one that connected their staff with best practice safety and quality standards in a visual way. They knew that to achieve this, they needed to partner with the right company that could support their vision through practical and meaningful tools and systems.
The Solution
Nua Healthcare Services partnered with SeaChange to improve their group’s safety culture, maintain safety compliance, reduce the likelihood of accidents and claims, and protect their staff and service users.
After determining their requirements, SeaChange provided Nua Healthcare Services with the Safety Culture Pro Partnership. Each group location received a site-specific risk assessment, key safety compliance, a visual risk awareness system and champion training to help lead safety culture onsite. The partnership also included access to the SeaChange client portal to log proactive safety KPIs on a routine basis, report on safety performance, and improve safety and quality standards through visual and interactive tools. Each location received annual safety audits and support services to benchmark performance and continuously improve safety management within the group.
After determining their requirements, SeaChange provided Nua Healthcare Services with the Safety Culture Pro Partnership. Each group location received a site-specific risk assessment, key safety compliance, a visual risk awareness system and champion training to help lead safety culture onsite. The partnership also included access to the SeaChange client portal to log proactive safety KPIs on a routine basis, report on safety performance, and improve safety and quality standards through visual and interactive tools. Each location received annual safety audits and support services to benchmark performance and continuously improve safety management within the group.
The Results
Nua Healthcare Services has separated from the herd and is leading the way in the healthcare space.
The group has increased staff awareness of safety and quality standards, increased safe behaviours, reduced incidents, and improved safety leadership at the site management level, nationwide.
Nua Healthcare Services has separated from the herd and is leading the way in the healthcare space.
The group has increased staff awareness of safety and quality standards, increased safe behaviours, reduced incidents, and improved safety leadership at the site management level, nationwide.
“It is a pleasure working with the SeaChange team as they demonstrate innovation in and dedication to best practice in safety management principles. Quality and Safety are our number one objectives here at Nua Healthcare and we have benefited greatly from the guidance, support, structure and best practices improvement through partnering with SeaChange. Their visual communication tools and common sense approach is critical to understanding and managing risk while also connecting and training our staff on best practice”.
Noel Dunne | Chief Operations Officer, Nua Healthcare
Case Studies
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